1320 Arrow Point Dr Suite 304, Cedar Park, TX 78613, USA
Not resolved
Customer service
Price Affordability
Product or Service Quality
Value for money

I really liked the pics, but the follow up on ordering and receiving them SUCKS! I called to track an order that had been placed 10 business days prior and all I was told was that it is being processed.

What the *** does that mean?? So, the jist of this is "sit and wait, when it gets there is when it gets there".

I would have loved to have the pic as part of her graduate table, but I have to take a loss on this one. They can't tell you where in the process your order is, can't tell you a delivery date, and don't offer expediting services...in this day and time....WTF!!!

Product or Service Mentioned: Prestige Portraits Shipping Service.

Reason of review: Order processing issue.

Monetary Loss: $60.

Preferred solution: Deliver product or service ordered.

Prestige Portraits Pros: Conversations with customer service was reassuring.

Prestige Portraits Cons: That there were no options to expedite processing or shipping.

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