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1.0
Details
Prestige Portraits - Daughter turned away from scheduled session today
Prestige Portraits - Daughter turned away from scheduled session today
Prestige Portraits - Daughter turned away from scheduled session today
Prestige Portraits - Daughter turned away from scheduled session today
Prestige Portraits - Daughter turned away from scheduled session today
I received a postcard with date & time (today at 2:45) my daughter was scheduled to take her Senior Portraits. I confirmed the appointment online & paid the session fee back in October & received a comfirmation email. I received 3 more reminder emails (1week away, 3...
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Review
#1127720 Review #1127720 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Prestige Portraits - This place is beyond disgrace
My daughter was getting her much wanted and deserved senior portraits!!! They made her wait 11/12 hours and were rude saying if you don’t like it you don’t get senior pics!!!
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1 comment
Anonymous
#1722542

What should they have done... put your daughter in front of everyone else waiting for pictures? And if she chose to leave, how could they take her pictures? Hence the comment.

Review
#1601778 Review #1601778 is a subjective opinion of poster.
Cons
  • Phtophgraphers
  • Manager was rude
Reason of review
Bad quality
Tags
  • senior
  • senior portraits

Prestige Portraits in Frankfort, Illinois - A literal *** scam.

1.5
Details
I found the photographers quite friendly, but I unfortunately fell into their financial trap: I ordered for THREE outfits and I somehow thought that photos with great quality and friendly service would all have a reasonable price. I was was so wrong. The packages start at $119 and their "unlimited" package is $469-$499. This was an absolutely atrocious scam. Pure *** Do not purchase unless you wish to empty your bank account.
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Review
#1591871 Review #1591871 is a subjective opinion of poster.
Cons
  • Ridiculously high pricing
Reason of review
Pricing issue
Preferred solution
Price reduction

Prestige Portraits - Never again!!!

1.0
Details
I was mislead into thinking that I was purchasing pictures when all (you) get are USELESS PROOFS. Warning: DO NOT CHANGE CLOTHES= $10.00 added for every change bc You can only choose ONE pic for the yearbook. NEXT you must buy your school yearbook on top of prestige’s costs!!! WHAT A SCAM!!!!!
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Review
#1590181 Review #1590181 is a subjective opinion of poster.

Prestige Portraits - Overpriced

1.0
Details
I paid 30$ when I’m was taking my photos and I spent 30$ on what juts to get proofs , how dumb , and then I got to turn around and pay 230$- 500$ just to get pictures printed out , do they think we made out of money , I’m not gonna pay that much juts for a couple of photos and a cd , where I love no one here is rich , it’s a small old town and don’t have a lot of money , and they expect us to pay 230$-500$ , *** no. I rather go somewhere else and get that ***
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Review
#1578110 Review #1578110 is a subjective opinion of poster.
Cons
  • Over priced
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
Tags
  • senior

Prestige Portraits - Not happy

My daughter took pictures at the school, they charge me a 40 dollar sitting fee, and then the price gauging began, it was way too much money, I just wanted one picture of her in her cap and gown nothing else, they were hard to get a hold of, I still do not have a picture of her, and the pictures were awful, I saw a few that I liked, that I was and still was not able to get.
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Review
#1540862 Review #1540862 is a subjective opinion of poster.
1.0
Details
Completely RUINED my son's senior yearbook. Sent the INCORRECT photo to his school yearbook staff. I timely choose his selected photo online. After appearing correctly in his portal for weeks, the photo simply "disappeared" making it look like I never made a selection....
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Review
#1536817 Review #1536817 is a subjective opinion of poster.

Prestige Portraits - Shakedown artists

My kids will not have Senior pictures in their yearbook. Why? Because their school said the photos MUST be taken at Prestige and ONLY Prestige. Lifetouch, who took their very nice ID photos at a reasonable price, will not do, they insisted. What rot. No doubt the school is getting a huge kickback from the hugely overpriced Prestige, which I and some of the other parents can't afford. I thought this sort of practice was illegal? Discrimination against the poor. NO SALE!
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Review
#1522940 Review #1522940 is a subjective opinion of poster.

Prestige Portraits - Worst Customer Service Ever

1.6
Details
I paid approximately $600 for senior pictures for my son. This includes the CD of all poses. I needed one picture today for a graduation invitation, but couldn't find the CD because movers packed everything up and we have relocated. I called Prestige for help thinking that they would assist with one picture, but they were awful. All they want is your money. They could not care less about you as the consumer and how much money you have spent with the company. "Fred," the manager, was the worst one. He was ridiculous. I will NEVER get pictures done with them. Fortunately, I learned this before my other children get to their senior year. Just terrible.
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Review
#1511304 Review #1511304 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Prestige Portraits - Price gouging

1.0
Details
$82.43 for one 8" x 10" photograph of our graduating child including shipping/handling and sales tax! Outrageous! I believe the 5" x 7" prints are the same price. Grossly overpriced packages with very poor print combinations.
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Review
#1486619 Review #1486619 is a subjective opinion of poster.
Cons
  • Outrageous pricing and useless print packages
Reason of review
Pricing issue
Loss
$82
Preferred solution
Price reduction

Contact Prestige Portraits Customer Service

Mailing Address:
Prestige Portraits Studio
5650 Sanderson Street NW 11000 viking drive Suite G
Huntsville, Alabama 35805
United States
Phone:
(256) 382-2798
All Prestige Portraits Contacts

Prestige Portraits - Grad photos cost and staff that lie and mislead

you have to pay a $40 dollar sitting fee photographer says you can order the CD with all photos Call in to order, phone rep says yes and gives you an out of control price of $249 for a CD Then resends that and says on no you can't order the CD. WOW in a world of multi media, no cd's available at a reasonable price. Hey everyone, just so you know most photo studio carry a grad gown, even walmart and the prices are much more reasonable, not out to money grab.
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Review
#1480696 Review #1480696 is a subjective opinion of poster.
Reason of review
Pricing issue