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Prestige Portraits - This company is the worst!

bad pictures, high prices, no customer service, waste my time!! The schools are forcing us to use this company and my son feels the need to go with the flow. If it were up to me, I'd not buy from this company and go to another photographer that does a professional job.
Company wrote 0 public responses to the review from Dec 04.
#1415424
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Prestige Portraits - Local Store Issues

https://www.yelp.com/biz/prestige-portraits-by-lifetouch-san-carlos Here is the link for the reviews of the local store. I have left messages, with no return call. I HAVE to get my daughters portraits done ASAP but they are completely unreachable. This San Carlos store has a horrible reputation. I hope corporate works to resolve this.
Company wrote 0 public responses to the review from Nov 30.
#1411510
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Tried to contact Prestige. Put on hold for 30 minutes before hanging up and trying "Live online Chat". Waited some more only to be told I have to contact Customer Support by phone. This company sucks. Very expensive with horrible photo layout. I would not recommend...
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Company wrote 0 public responses to the review from Nov 26.
1.0
I didn't like
  • Being overcharged for poor product
  • Very high prices and poor quality
#1408265
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Prestige Portraits - Unsatisfied

Photographers don’t know how to take a photo right
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 21.
1.7
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1405589
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As tradition holds, I reviewed my senior's portraits. $399 for just the Portrait CD and the least expensive pkg to include it is $379. Prestige calls including the CD "a bonus". I wonder what they charge for a preschool or kindergarten CD and that once-in-a-lifetime...
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Company wrote 0 public responses to the review from Nov 18.
1.0
#1402935
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Prestige Portraits - Do not use this place !!

Why do the schools use this place for Senior pictures..The prices is way to high $150/550 for senior pictures they need to be closed down !!
Company wrote 0 public responses to the review from Nov 15.
#1400969
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The prices that they charge for senior pictures is outrageous!!! For something that should be a memory of a lifetime, to charge $64 for an 8x10 ... since I really don't want to pay over $300 for a nice package ... is just absurd. How can they do this ... and why would...
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Company wrote 0 private or public responses to the review from Oct 30.
1.0
I liked
  • Photographer
  • Scheduling and wait time
  • She was willing to try poses
I didn't like
  • Very high prices and poor quality
#1391459
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Prestige Portraits - Outrageous pricing

This company takes pictures at schools. I think it is insane they feel the need to charge $75.00 for (1) single 8x10! Absolutely ridiculous!
Company wrote 0 private or public responses to the review from Oct 12.
3.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1379759
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I took my senior pictures on Sept. 25th. I have a lot of fun taking them and my photographer was really nice and made sure I made every shot count. I bought the basic session because it was only a school picture, however it was still $40. I knew that the session only...
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Company wrote 0 public responses to the review from Oct 11.
#1379459
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Contact Prestige Portraits

Mailing Address:
Prestige Portraits Studio
5650 Sanderson Street NW 11000 viking drive Suite G
Huntsville, Alabama 35805
United States
Phone:
(256) 382-2798
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Senior pictures taken of my son over the summer, received the proofs via email & hard copy about 2 weeks after that. In reviewing them I noticed a side of his face was missing and replaced with the same color as the background in each picture due to poor reflection off...
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Company wrote 0 public responses to the review from Sep 24.
#1364084
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