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1.0
Details
Prestige Portraits - Daughter turned away from scheduled session today
Prestige Portraits - Daughter turned away from scheduled session today
Prestige Portraits - Daughter turned away from scheduled session today
Prestige Portraits - Daughter turned away from scheduled session today
Prestige Portraits - Daughter turned away from scheduled session today
I received a postcard with date & time (today at 2:45) my daughter was scheduled to take her Senior Portraits. I confirmed the appointment online & paid the session fee back in October & received a comfirmation email. I received 3 more reminder emails (1week away, 3...
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Review
#1127720 Review #1127720 is a subjective opinion of poster.
Reason of review
Poor customer service

Prestige Portraits - Ordered photos were scratched even though they were placed inside a folder that was not scratched

1.1
Details
The scratch had to be done before they placed it in the folder. Also, the entire mailing package was folded in three. This was not done by the post office as it was delivered and placed straight up in our mailbox. The photos were also folded in half besides being scratched. Amazingly, the folds on the photo folder with the scratched photos inside did not match up to the three folds of the entire envelope. We are going to work with our credit card company as this is damaged goods. If not resolved by tomorrow then we call. It seems like there are a lot of scams and bad customer service mentioned all over the internet.
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Review
#1647867 Review #1647867 is a subjective opinion of poster.
Cons
  • Damaged photos sent inside an undamaged folder
Reason of review
Damaged or defective
Loss
$115
Preferred solution
Deliver product or service ordered
Tags
  • senior
  • grad pics
  • senior portraits

Prestige Portraits in Downers Grove, Illinois - Ordered photos were scratched even though they were placed inside a folder that was not scratched

1.1
Details
The scratch had to be done before they placed it in the folder. Also, the entire mailing package was folded in three. This was not done by the post office as it was delivered and placed straight up in our mailbox. The photos were also folded in half besides being scratched. Amazingly, the folds on the photo folder with the scratched photos inside did not match up to the three folds of the entire envelope. We are going to work with our credit card company as this is damaged goods. If not resolved by tomorrow then we call. It seems like there are a lot of scams and bad customer service mentioned all over the internet.
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Review
#1647865 Review #1647865 is a subjective opinion of poster.
1.0
Details
I have had the most horrendous experience with Prestige Portraits. My twin daughters had to get their senior pictures taken THREE times. Their photos were awful. Photographer made them pose their heads in an unnatural way. Photos were blurry. Even by the third time the...
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Review
#1640037 Review #1640037 is a subjective opinion of poster.
Cons
  • Being charged 2x ship cost for 2 pics same address
  • Over priced
  • Outrageous pricing and useless print packages
Reason of review
Poor customer service
Loss
$170
Preferred solution
Full refund
Tags
  • Price Gouging
  • Poor Grad Photos
  • Poor Photography Skills
  • Bad management skills

Prestige Portraits in Cranston, Rhode Island - Problems with album

1.7
Details
So I’ve ordered 3 extra photo portfolio but it’s very hard or impossible to put pictures in them ? Why? Is there a trick to do so ? Very frustrating
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Review
#1632457 Review #1632457 is a subjective opinion of poster.
Pros
  • Photographers at studio
  • Pictures came out great
Cons
  • Products not good
Reason of review
Bad quality
Preferred solution
I just Want the pictures to fit without damaging it thanks
Tags
  • senior portraits
1.0
Details
Prestige Portraits - This place is beyond disgrace
My daughter was getting her much wanted and deserved senior portraits!!! They made her wait 11/12 hours and were rude saying if you don’t like it you don’t get senior pics!!!
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2 comments
Anonymous
#1722542

What should they have done... put your daughter in front of everyone else waiting for pictures?

And if she chose to leave, how could they take her pictures? Hence the comment.

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Review
#1601778 Review #1601778 is a subjective opinion of poster.
Cons
  • Phtophgraphers
  • Manager was rude
Reason of review
Bad quality
Tags
  • senior
  • senior portraits

Prestige Portraits in Frankfort, Illinois - A literal *** scam.

1.5
Details
I found the photographers quite friendly, but I unfortunately fell into their financial trap: I ordered for THREE outfits and I somehow thought that photos with great quality and friendly service would all have a reasonable price. I was was so wrong. The packages start at $119 and their "unlimited" package is $469-$499. This was an absolutely atrocious scam. Pure *** Do not purchase unless you wish to empty your bank account.
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Review
#1591871 Review #1591871 is a subjective opinion of poster.
Cons
  • Ridiculously high pricing
Reason of review
Pricing issue
Preferred solution
Price reduction

Prestige Portraits - Never again!!!

1.0
Details
I was mislead into thinking that I was purchasing pictures when all (you) get are USELESS PROOFS. Warning: DO NOT CHANGE CLOTHES= $10.00 added for every change bc You can only choose ONE pic for the yearbook. NEXT you must buy your school yearbook on top of prestige’s costs!!! WHAT A SCAM!!!!!
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Review
#1590181 Review #1590181 is a subjective opinion of poster.

Prestige Portraits in Efland, North Carolina - Overpriced

1.0
Details
I paid 30$ when I’m was taking my photos and I spent 30$ on what juts to get proofs , how dumb , and then I got to turn around and pay 230$- 500$ just to get pictures printed out , do they think we made out of money , I’m not gonna pay that much juts for a couple of photos and a cd , where I love no one here is rich , it’s a small old town and don’t have a lot of money , and they expect us to pay 230$-500$ , *** no. I rather go somewhere else and get that ***
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Review
#1578110 Review #1578110 is a subjective opinion of poster.
Cons
  • Over priced
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
Tags
  • senior

Prestige Portraits - Not happy

My daughter took pictures at the school, they charge me a 40 dollar sitting fee, and then the price gauging began, it was way too much money, I just wanted one picture of her in her cap and gown nothing else, they were hard to get a hold of, I still do not have a picture of her, and the pictures were awful, I saw a few that I liked, that I was and still was not able to get.
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Review
#1540862 Review #1540862 is a subjective opinion of poster.

Contact Prestige Portraits Customer Service

Mailing Address:
Prestige Portraits Studio
5650 Sanderson Street NW 11000 viking drive Suite G
Huntsville, Alabama 35805
United States
Phone:
(256) 382-2798
All Prestige Portraits Contacts

Latest Question

Prestige Portraits Questions
1.0
Details
Completely RUINED my son's senior yearbook. Sent the INCORRECT photo to his school yearbook staff. I timely choose his selected photo online. After appearing correctly in his portal for weeks, the photo simply "disappeared" making it look like I never made a selection....
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Review
#1536817 Review #1536817 is a subjective opinion of poster.