Product: Prestige Portraits Shipping Service Clear all filters (7 of 7 reviews match)
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2.8
Details
I really liked the pics, but the follow up on ordering and receiving them SUCKS! I called to track an order that had been placed 10 business days prior and all I was told was that it is being processed. What the *** does that mean?? So, the jist of this is "sit and...
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Review
#1272731 Review #1272731 is a subjective opinion of poster.
Service
Prestige Portraits Shipping Service
Pros
  • Conversations with customer service was reassuring
Cons
  • That there were no options to expedite processing or shipping
Reason of review
Order processing issue
Loss
$60
Preferred solution
Deliver product or service ordered

Prestige Portraits - Slow service!

1.4
Details
My son's graduation party is in 6 weeks and I ordered a very expensive CD with all the portraits on it. No option to expedite shipping . No where on the website does it say four to six weeks to wait for the CD. There is no option to get digital prints online. My party will be ruined if I don't get these photos ASAP!!!
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Review
#1217412 Review #1217412 is a subjective opinion of poster.
Service
Prestige Portraits Shipping Service
Reason of review
Order processing issue

Prestige Portraits - Very poor customer service and retail

1.2
Details
My money was taken a week and a half before I recieved and email saying my packaged was mailed on the29th of January. Your wrbsoye does not allow order updayes or tracking to be shown and now another week has passed and no pics no nothing!
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Review
#1182324 Review #1182324 is a subjective opinion of poster.
Service
Prestige Portraits Shipping Service
Pros
  • Scheduling and wait time
Cons
  • Time takes to recieve product
  • Being overcharged
  • Quality and prices
Reason of review
Order processing issue
Not only was my order overpriced- a total of $57 for EIGHT WALLET SIZED PHOTOS THAT AREN’T EVEN RETOUCHED OR PHOTOSHOPPED MIGHT I ADD but the order came late. It’s been two weeks and I still have yet to receive my order. And when I went to check the status of my order,...
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Review
#1177888 Review #1177888 is a subjective opinion of poster.
Service
Prestige Portraits Shipping Service
Reason of review
Order processing issue

Prestige Portraits Shipping Service Review

3.0
Details
Very overcharged , but pictures was amazing quality. Still waiting on shipment , No Tracking number or information.
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Review
#899210 Review #899210 is a subjective opinion of poster.
Service
Prestige Portraits Shipping Service
Reason of review
Order processing issue
1.0
Details
Not much more I can say about the pricey packages and the high shipping cost that hasn't already been said! I purchased the Digital Images so that I could reprint if I so needed to. They said I would get "High Res" images! NOT! I received a disk full of JPEGs that...
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Review
#739328 Review #739328 is a subjective opinion of poster.
Service
Prestige Portraits Shipping Service
Cons
  • Quality of digital images
Reason of review
Pricing, poor customer service and false advertising.
Loss
$300
Preferred solution
Deliver product or service ordered
This outfit took our entire district's high school senior portraits. I only needed 2 8 x 10's and it cost over $100. Their packages are a ripoff. Only the more expensive ones had 2 8 x 10's; you need to add pricey additional pics to the smaller ones. Customer...
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1 comment
Anonymous
#1040978

I agree. Because it's a senior picture it has to cost more? Ridiculous, and most people these days have a smart phone that takes just as good a picture. I can do this for myse...

Review
#582636 Review #582636 is a subjective opinion of poster.
Service
Prestige Portraits Shipping Service
Reason of review
Poor customer service

Contact Prestige Portraits Customer Service

Mailing Address:
Prestige Portraits Studio
5650 Sanderson Street NW 11000 viking drive Suite G
Huntsville, Alabama 35805
United States
Phone:
(256) 382-2798
All Prestige Portraits Contacts