Product: Prestige Portraits Customer Care Clear all filters (14 of 14 reviews match)
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Prestige Portraits Customer Care Review

Does not value your time, not one representative comes out to tell you anything.These people here need to schedule better.
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Review
#926043 Review #926043 is a subjective opinion of poster.
Service
Prestige Portraits Customer Care
Reason of review
Poor customer service
I pay top notch and would expect a top notch experience. Things do go wrong, but can't customer service handle them with few cliches! By the way, LifeTouch and Prestige Portraits are just the same group/company. I wish the school could find a better vendor in...
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Review
#910032 Review #910032 is a subjective opinion of poster.
Service
Prestige Portraits Customer Care
Reason of review
Poor customer service
Preferred solution
Publish one hotline number which handles all types of customer enquiry/complaints
Tags
  • senior portraits
My son went to the Orlando Studio to take his senior year pictures.The front desk girl was not friendly at all. She appeared to be mad. The studio photographer was mostly ok,she took a lot of pictures and only showed like 5 to choose from. The really rush the sessions...
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Review
#900443 Review #900443 is a subjective opinion of poster.
Service
Prestige Portraits Customer Care
Reason of review
Poor customer service
1.0
Details
Horrible experience!!Called several times with very easy questions, and no one knew any answers! Very frustrating, had to wait 15 for someone to pick up the phone. Submitted my sons yearbook pose, to be told at another call, that it was never submitted on their end!...
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1 comment
Anonymous
#1200265

I had the exact same problem, on hold for too long, people were rude and didn't know how to answer very simple questions. I work in retail and my company is big on customer service so I might be expecting "too much" but personally I found this company as a joke

Review
#898454 Review #898454 is a subjective opinion of poster.
Service
Prestige Portraits Customer Care
Reason of review
Poor customer service