Product: Prestige Portraits Customer Care Clear all filters (0 of 12 reviews match)
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I have left 3 voice mails for the location in Kettering, Ohio to schedule my senior's head shot for their year book and composite. This was prompted by a flyer that was mailed during the summer to schedule during June, July and August to save money and that it was...
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Prestige Portraits Customer Care
#1340797
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More importantly, why did your business ignore my continuous phone calls? Prestige Portraits....Mason is top 15% of his class at Park Vista. need 100 words for that? How are you gonna fix this? Unless you find the pics, you can't. Do you care? As a business Do you...
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Prestige Portraits Customer Care
I didn't like
  • Everything about them
#1172201
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Prestige Portraits - Hanging up on clients!

The photo rep at Vista Parkway in West Palm Beach Fl. was rude and arrogant while chanting sarcastic remarks and also lied about the business hours. Then there was dial tone in my ear. I never had such poor customer in my entire life.
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Prestige Portraits Customer Care
#1147044
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Prestige Portraits - Daughter turned away from scheduled session today
Prestige Portraits - Daughter turned away from scheduled session today
Prestige Portraits - Daughter turned away from scheduled session today
Prestige Portraits - Daughter turned away from scheduled session today
Prestige Portraits - Daughter turned away from scheduled session today
I received 3 more reminder emails (1week away, 3 days until & big day is tomorrow) from Prestige Portraits about today's scheduled session. I take off work & take/pay for my daughter's hair & nails. My daughter arrived at 2:25 today for her 2:45 scheduled/confirmed...
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1.0
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Prestige Portraits Customer Care
#1127720
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From the card mailed to our home with an assigned "sitting time" during AP exams to trying to reschedule the entire experience was a nightmare.Everyone was so unprofessional. It was like being tortured. After four attempts we finally got an appointment, and then were...
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1.3
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Prestige Portraits Customer Care
I didn't like
  • Scheudling or the wait time at the appointment
#1070649
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Prestige "lost" one of my college senior portraits that I'll never get back.It was the last shot holding my school's sign. I had no other photos from the shoot holding up KU's sign. So upsetting. When I called to inquire about it, I was told "we'll look in to it" &...
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1.1
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Prestige Portraits Customer Care
#1069840
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Prestige Portraits Customer Care Review

It is very hard to reach a representative or a photographer. I have callrd many times no answer the website is hard to use as well especiallyb if you just want a yearbook photo.
1.4
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Customer service
Discounts and Special Offers
Price Affordability
Value for money
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Prestige Portraits Customer Care
#945074
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Prestige Portraits Customer Care Review

Customer service in ny location is nonexistent. I called california and got help from them. 4 years of photos by life touch 1 out of 8 orders were correct. Wrong packages,wrong background etc. They are very good at back peddling for customer satisfaction. .but come on just get it correct the first time.
Bouckville, New York
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Prestige Portraits Customer Care
#944604
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Prestige Portraits Customer Care Review

Does not value your time, not one representative comes out to tell you anything.These people here need to schedule better.
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Prestige Portraits Customer Care
#926043
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I pay top notch and would expect a top notch experience. Things do go wrong, but can't customer service handle them with few cliches! By the way, LifeTouch and Prestige Portraits are just the same group/company. I wish the school could find a better vendor in...
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Prestige Portraits Customer Care
#910032
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