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1.4
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
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I was told by both the photographer and the person at the desk that we can have FREE digital copies (they still have a logo in the corner). I go to the website, and there isn't so much as a hint that this is possible.

After a little digging, I find that there are no free digital copies. Oh, and if the $30.00 sitting fee wasn't enough, now we have to cough up $100+ for a few physical copies? COMPLETE SCAM. I suppose I could also mention that we were doing things so fast that my head started to spin.

Several pictures are ruined by a lopsided cap, or twisted collar.

All in all, it will be cheaper to doctor the proofs that we were sent. $25 fine per photograph isn't too bad, considering how expensive it is to get the real photographs.

Product or Service Mentioned: Prestige Portraits Graduation Photo Service.

Reason of review: Pricing issue.

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