Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I was told by both the photographer and the person at the desk that we can have FREE digital copies (they still have a logo in the corner). I go to the website, and there isn't so much as a hint that this is possible.

After a little digging, I find that there are no free digital copies. Oh, and if the $30.00 sitting fee wasn't enough, now we have to cough up $100+ for a few physical copies? COMPLETE SCAM. I suppose I could also mention that we were doing things so fast that my head started to spin.

Several pictures are ruined by a lopsided cap, or twisted collar.

All in all, it will be cheaper to doctor the proofs that we were sent. $25 fine per photograph isn't too bad, considering how expensive it is to get the real photographs.

Product or Service Mentioned: Prestige Portraits Graduation Photo Service.

Reason of review: Pricing issue.

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