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Prestige Portraits - Terrible... simply terrible

They wouldn’t let my son smile and it looks like he was pasted on a bad background. Bad coloring and absolutely no where near the creativity of lifetouch, plus prices are incredible! I could do better with my iPhone
1.0
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Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Value for money
#1353170
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I received an email FROM prestige offering a double promo code deal of 15% off PLUS free shipping. I added one promo code and it was accepted, but when I added the SECOND promo code it was not accepted. I could only use one. I reread the email and saw the very SMALL...
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#1350916
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omg I have already made one complaint and here is another one, the first time around me and my daughter had an appt and waited 3 hours it was chaos in the studio, back and fourth, up and down, we had a standard session for one outfit change which my daughter was...
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I didn't like
  • Excuse after excuse for poor service
#1348643
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I have left 3 voice mails for the location in Kettering, Ohio to schedule my senior's head shot for their year book and composite. This was prompted by a flyer that was mailed during the summer to schedule during June, July and August to save money and that it was...
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#1340797
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Prestige Portraits - Want a graduation from2 years ago of my daighter

Would like to buy a graduation picture of my daughter
#1331641
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Prestige Portraits - RUDE & Unprofessional company

Horrible customer service we were the last family and they wouldn’t allow both me & my husband to see senior pictures taken!!! And rude about it to the point I plan to let all the parents at school know!!!!
1.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1309548
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Prestige Portraits - Recorder

Need to get confirmation number or date & time for her senior picture appointment
#1284582
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Prestige Portraits - Keeps saying there is an error

Prestige Portraits - Keeps saying there is an error
Why do I keep getting this when I try to place my order
#1274841
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I really liked the pics, but the follow up on ordering and receiving them SUCKS! I called to track an order that had been placed 10 business days prior and all I was told was that it is being processed. What the *** does that mean?? So, the jist of this is "sit and...
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2.8
I liked
  • Conversations with customer service was reassuring
I didn't like
  • That there were no options to expedite processing or shipping
#1272731
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Prestige Portraits - Arrived damaged

Prestige Portraits - Arrived damaged
I can’t get ahold of anyone , left countless vm no response
#1261203
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