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I purchase my kids school photos every year. Nothing fancy, just one memory of each year. My oldest is a senior this year, and they are extorting you because it's titled "senior picture" I know families that spend $1000 on these elaborate sessions, which is not where I...
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1.0
#1221711
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Prestige Portraits - Slow service!

My son's graduation party is in 6 weeks and I ordered a very expensive CD with all the portraits on it. No option to expedite shipping . No where on the website does it say four to six weeks to wait for the CD. There is no option to get digital prints online. My party will be ruined if I don't get these photos ASAP!!!
1.4
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Price Affordability
Value for money
#1217412
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Photographer forgot part of his photography equipment for the graduation pictures. School had to cancel the photo shoot, and after all the students had prepaired for this the day before. Maybe the photographer needs a lesson in professionalism, or maybe needs a new...
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#1216457
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Unbelievably sky high prices. Force you to buy packages. A single 10x10 collage is $89 plus tax and shipping. I paid $104.45 for one collage. How can a low income parent afford these unbelievably high prices. Worst customer service. False advertisement, first that same...
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I didn't like
  • Very high prices and poor quality
#1214912
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I offered to buy my grandson's senior picture. His mother is a single mom so I thought I would handle this. To my surprise, after receiving many e-mails and then getting post cards in the mail, I thought this is really ridiculous. I just forgot about the order and I...
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Anonymous
Janne Ger

I like the photos. The people who did the photo shoots were very meticulous, professional and friendly. I finally received the proofs. I was really dismayed with how expensive...

1.0
I didn't like
  • Ridiculously high pricing
  • Being overcharged
#1206476
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We missed the picture date at my daughters school - which was only offered once during the school year and once during the summer . We had to drive an hour away to get to the studio which was very inconvenient considering her school is in the City of Chicago. I'm not...
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1.8
#1206426
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Prestige Portraits - My grad proofs

Keeps saying my last name is invalid when I go to look at my Grad proofs
1.0
Details
Customer service
#1202508
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When I went to order portraits I realized that by "four 4x5s for $32.00" meant that all four of them were going to be of the same size. Ridiculous considering all the awkward poses the company makes you do wastes at least 15 minutes of your life. Also the cheapest...
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Anonymous
Anonymous

It may be a once in a life time event but when I graduated My class pictures looked just as good and we're way cheaper that prestige portraits it is a rip off think about the ...

1.6
I liked
  • Photographer suggestions
  • Photographers at studio
I didn't like
  • Price gouging for senior year
  • Overpriced
  • Quality and prices
#1193254
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Senior photos were too expensive. You have to pay for each pose. They have photo packages and force you to buy multiple copies of each pose. (We only need one copy! Seriously) We settled for a “sale price” package paying $260.00 for multiple different size copies of...
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1.0
#1184253
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Prestige Portraits - Very poor customer service and retail

My money was taken a week and a half before I recieved and email saying my packaged was mailed on the29th of January. Your wrbsoye does not allow order updayes or tracking to be shown and now another week has passed and no pics no nothing!
1.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I liked
  • Scheduling and wait time
I didn't like
  • Quality and prices
  • Being overcharged
  • Time takes to recieve product
#1182324
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