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When I went to order portraits I realized that by "four 4x5s for $32.00" meant that all four of them were going to be of the same size. Ridiculous considering all the awkward poses the company makes you do wastes at least 15 minutes of your life. Also the cheapest...
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1.6
I liked
  • Photographers at studio
  • Photographer suggestions
I didn't like
  • Overpriced
  • Quality and prices
  • Price gouging for senior year
#1193254
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Senior photos were too expensive. You have to pay for each pose. They have photo packages and force you to buy multiple copies of each pose. (We only need one copy! Seriously) We settled for a “sale price” package paying $260.00 for multiple different size copies of...
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1.0
#1184253
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Prestige Portraits - Very poor customer service and retail

My money was taken a week and a half before I recieved and email saying my packaged was mailed on the29th of January. Your wrbsoye does not allow order updayes or tracking to be shown and now another week has passed and no pics no nothing!
1.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I liked
  • Scheduling and wait time
I didn't like
  • Time takes to recieve product
  • Being overcharged
  • Quality and prices
#1182324
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Not only was my order overpriced- a total of $57 for EIGHT WALLET SIZED PHOTOS THAT AREN’T EVEN RETOUCHED OR PHOTOSHOPPED MIGHT I ADD but the order came late. It’s been two weeks and I still have yet to receive my order. And when I went to check the status of my order,...
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#1177888
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This company is so bad. Just ordered my package but I was super close to just ordering one print and photo copying it myself!!! The prices are unbelievable and the poses they're "required to take" are just as awful!! I had to get a retake because I looked so...
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#1173708
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I am Mason's mom. I have been calling since the start of Sept. I was very patient with every lady I spoke with. It is January now....I would like to know why my son, Mason Joy's, cap and gown pictures are lost. More importantly, why did your business ignore my...
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I didn't like
  • Everything about them
#1172201
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Prestige Portraits - I didn't get to talk to anyone

I just need help with ordering apic
#1166864
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Prestige Portraits - Hanging up on clients!

The photo rep at Vista Parkway in West Palm Beach Fl. was rude and arrogant while chanting sarcastic remarks and also lied about the business hours. Then there was dial tone in my ear. I never had such poor customer in my entire life.
#1147044
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Prestige Portraits - Copyright Release

I spent over $130.00 for 3 pictures because I could not afford any more. When I received the pictures I took them to get copies for Christmas for the family. I was told I needed the copyright release form to get my sons pictures. When I called Prestige they told me they keep the rights for 2 years!!! Now I’m not able to give my family my sons senior pictures. Not happy at all!!!
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1143237
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Prestige Portraits - No live person to talk to on sundays...

I ordered my son's senior portraits, and accidently put 2017 for his wallets, instead of 2018. I need it corrected before they print the pics. I just paid $327.00 for pics!
#1141374
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