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Prestige Portraits in Fort Worth, Texas - Terrible... simply terrible

1.0
Details
They wouldn’t let my son smile and it looks like he was pasted on a bad background. Bad coloring and absolutely no where near the creativity of lifetouch, plus prices are incredible! I could do better with my iPhone
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Review
#1353170 Review #1353170 is a subjective opinion of poster.
Reason of review
Bad quality
I received an email FROM prestige offering a double promo code deal of 15% off PLUS free shipping. I added one promo code and it was accepted, but when I added the SECOND promo code it was not accepted. I could only use one. I reread the email and saw the very SMALL...
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#1350916 Review #1350916 is a subjective opinion of poster.
omg I have already made one complaint and here is another one, the first time around me and my daughter had an appt and waited 3 hours it was chaos in the studio, back and fourth, up and down, we had a standard session for one outfit change which my daughter was...
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#1348643 Review #1348643 is a subjective opinion of poster.
Cons
  • Excuse after excuse for poor service
Reason of review
Not as described/ advertised
Preferred solution
make me an offer
I have left 3 voice mails for the location in Kettering, Ohio to schedule my senior's head shot for their year book and composite. This was prompted by a flyer that was mailed during the summer to schedule during June, July and August to save money and that it was...
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#1340797 Review #1340797 is a subjective opinion of poster.
Reason of review
Poor customer service

Prestige Portraits - Want a graduation from2 years ago of my daighter

Would like to buy a graduation picture of my daughter
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#1331641 Review #1331641 is a subjective opinion of poster.

Prestige Portraits in Houston, Texas - RUDE & Unprofessional company

1.3
Details
Horrible customer service we were the last family and they wouldn’t allow both me & my husband to see senior pictures taken!!! And rude about it to the point I plan to let all the parents at school know!!!!
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#1309548 Review #1309548 is a subjective opinion of poster.

Prestige Portraits in Citrus Heights, California - Recorder

Need to get confirmation number or date & time for her senior picture appointment
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#1284582 Review #1284582 is a subjective opinion of poster.

Prestige Portraits - Keeps saying there is an error

Prestige Portraits - Keeps saying there is an error
Why do I keep getting this when I try to place my order
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Review
#1274841 Review #1274841 is a subjective opinion of poster.
Reason of review
Order processing issue
2.8
Details
I really liked the pics, but the follow up on ordering and receiving them SUCKS! I called to track an order that had been placed 10 business days prior and all I was told was that it is being processed. What the *** does that mean?? So, the jist of this is "sit and...
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Review
#1272731 Review #1272731 is a subjective opinion of poster.
Pros
  • Conversations with customer service was reassuring
Cons
  • That there were no options to expedite processing or shipping
Reason of review
Order processing issue
Loss
$60
Preferred solution
Deliver product or service ordered

Prestige Portraits in Sugar Land, Texas - Arrived damaged

Prestige Portraits - Arrived damaged
I can’t get ahold of anyone , left countless vm no response
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Review
#1261203 Review #1261203 is a subjective opinion of poster.
Reason of review
Damaged or defective