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1.0
Details
This company is a RIP OFF!!! The portraits are way over priced, $200-$600 for pictures and the print quality is "average". The package set up is a scam. You only get one or two poses out of many poses, and in order to get one more poses you have to pay even MORE...
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Review
#737514 Review #737514 is a subjective opinion of poster.
Cons
  • Being overcharged
Reason of review
Over priced and two week delivery
We were forced to pay $25 to Prestige for a sitting fee for Senior Yearbook pics. Then, when the proofs were ready I went online to order a print. Every option was so expensive that I have no Senior Pic of my daughter. There is no reason to charge so much! And for...
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Review
#736896 Review #736896 is a subjective opinion of poster.
Cons
  • Being overcharged
Reason of review
Pricing issue
Preferred solution
Price reduction
Tags
  • senior portraits
  • Price Gouging
1.0
Details
I made an online order and cancelled it within one hour. I was debited in my checking account and when I cancelled the order I expected my refund in 5-7 days. Well that was 04/28 and I have not received my refund. Today is May 8th. I have called and called and all...
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1 comment
Anonymous
#1257937

My refund did not come into my credit card after 40 days as on 12/19/2016 after I have returned the sample to the local shop in San Jose, CA on Nov 10. I have to call and call from Dec 15 until today Dec 19.

They are still working on it and I have to wait for their call or call them again.

This is for high school senior portrait order and I don't know why the high school choose such a company?!

Review
#632898 Review #632898 is a subjective opinion of poster.
Cons
  • Removal of ordered product
  • Overall difficulty
Reason of review
Problems with payment
Loss
$225
Preferred solution
Full refund
Tags
  • senior portraits
I paid for an extremely large and expensive package. I also paid for re-touching, and confirmed with the young and truly non-professional staff, that the yearbook pose would surely be re-touched. The yearbook just came out - and the photo was not re-touched. There is...
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Review
#626629 Review #626629 is a subjective opinion of poster.
Cons
  • Not receiving what was promised
Reason of review
Poor customer service
Loss
$80
Preferred solution
Price reduction
I had a very bad experience with Prestige Portraits. First of all, my son is autistic, so it was imperative they try to get him through the process as quick as they could. They assured me we would not be there that long, but THREE HOURS LATER we were finally finished....
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Review
#611160 Review #611160 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Portraits were too expensive to cater for high school students. They seem to have the monopoly when it comes to school portraits and schools are *** enough to sign up with them. Maybe they offer some % of the sales back to the school to have this outfit take photos for...
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2 comments
Anonymous
#1252542

It'a a complete different set of package for the Senior portraits. I have two in high school at the moment; a senior and a junior.

Paid $45 for my junior package that included (2) 5x7, (4) 3.5 x.2.5, and (10) wallets. I paid $90 for (2) 5x7 for my son's senior picture! It's a rip off!!! It's the same company, printed on the same photo paper, but because one is a "senior" picture they want to charge more for it.

The junior pictures were so much better than the senior pictures because they senior pictures where a bit blurry.

They will take your money for the memory you want. They take advantage supply and demand.

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Review
#604651 Review #604651 is a subjective opinion of poster.
Reason of review
Pricing issue
This outfit took our entire district's high school senior portraits. I only needed 2 8 x 10's and it cost over $100. Their packages are a ripoff. Only the more expensive ones had 2 8 x 10's; you need to add pricey additional pics to the smaller ones. Customer...
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1 comment
Anonymous
#1040978

I agree. Because it's a senior picture it has to cost more?

Ridiculous, and most people these days have a smart phone that takes just as good a picture. I can do this for myself...

Review
#582636 Review #582636 is a subjective opinion of poster.
Reason of review
Poor customer service
2.7
Details
In 2012 my oldest daughter received senior portraits from Prestige. The pictures were excellent and we ordered quite a few. Aside from the unbelievable pricing, there were no unresolved issues. The only issues that occurred was that they left out a set of proofs and...
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Review
#579750 Review #579750 is a subjective opinion of poster.
Pros
  • Photographers at studio
  • Photographer suggestions
  • Photographer creativity
Cons
  • Deposit not applied to order
  • Removal of ordered product
  • Being overcharged
Reason of review
Poor customer service
Loss
$754
Preferred solution
CORRECT ORDER; delete double pricing, add premium retouch, refund $75 deposit, refund shipping, send absent picture as free 16x20/include on hi-res CD, just call me
Tags
  • senior portraits

Photo Package Review

Total scam and cut throat. You can't just buy an inexpensive package. I will never use them again. They should be chased out of colleges.
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Review
#565249 Review #565249 is a subjective opinion of poster.
3.0
Details
Getting my senior portraits done at Prestige Portraits in Las Vegas was one of the worst customer experiences I've ever had. I decided to take my photos over the summer because it was supposed to be the "better option" but it most certainly wasn't. I already knew what...
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1 comment
Anonymous
#894073

Prestige IS HORRIBLE!!! I will NEVER purchase from them again, EVER!!

Review
#535127 Review #535127 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • senior